Advanced Retail (UK) Ltd
Company Wiki

You will need to use the following account for “pets.com\ART”.

Here is some help setting up a connection: https://support.microsoft.com/en-us/windows/connect-to-a-vpn-in-windows-10-3d29aeb1-f497-f6b7-7633-115722c1009c

Here is what your Win10 Connection settings should look like:

You will need to do some changes in the “Network and Sharing Center” settings for the Adapter Settings for the VPN:

Open “Run”, type in “ncpa.cpl” and hit enter. Open properties for the VPN adapter.

Please make the changes as below: