Advanced Retail (UK) Ltd
Company Wiki

Get the store's IP Address and connect to them via SQL

Scrambled HHT data (No session ID in TraxsBucket)
in ART_TRAXS_HHT db, get time and date of data send and isolate as much as possible.

SELECT TOP 1000 [Guid]
    ,[DeviceId]
    ,[Product]
    ,[Barcode]
    ,[Quantity]
    ,[Location]
    ,[WhsLocation]
    ,[CreatedDateTime]
    ,[BucketSessionNo]
FROM [ART_TRAXS_HHT].[dbo].[TraxsBucket]
where CreatedDateTime >= ''
order by CreatedDateTime desc

Check to see if there is a Session ID or not, if not, data needs to be rescued with following script.

use ART_TRAXS_HHT
DECLARE @Success bit,
@ErrorNo int,
@Message varchar(50)
EXEC [dbo].[traxs_Bucket_SessionForDevice]
@DeviceId = 1,
@UserNo = 1,
@Description = 'Rescued',
@Success = @Success OUTPUT,
@ErrorNo = @ErrorNo OUTPUT,
@Message = @Message OUTPUT

Check the data again in TraxsBUcket and now it should have a session ID and make it's way to traxs. Once confirmed, rebuild the datalogic.