The user has reported that warehouse stock is not showing on the system and the stock should have created an auto branch stock.
Documentation can be found here: https://docs.google.com/document/d/1bzzWVowztVRJPdG8M9zxjtt9cWE2LTQ45JjHZbXFuF8/edit
https://advancedretail.freshdesk.com/a/tickets/192742
-- get sale details SELECT * FROM vw_Invoice WHERE terminal_id = 29 AND invoice_num = 1974 -- I then check in Product setup -- is "Till Sale To Warehouse Replen" setup - answer yes SELECT * FROM vw_ProductAttributeBase WHERE product = 48709 -- is require_customer set on, although further investigation -- showed it wasnt set on at the time of the sale - which is the root of the problem SELECT require_customer, * FROM product WHERE product = 48709 SELECT * FROM invoice_to_pick_routing -- not required for diagnosis -- find if the sale was added to the "invoice_to_pick" queue SELECT * FROM invoice_to_pick WHERE guid_sale = '8285D593-F194-4D2F-9994-653B2906480C' -- it was but because there was no customer attached to the customer it failed processing