As per https://advancedretail.freshdesk.com/helpdesk/tickets/193005
-- check status SELECT * FROM websites.vw_WebsiteInterfaceProducts_ProductListing WHERE barcode = '9781784162344' SELECT * FROM websites.vw_WebsiteInterfaceProducts_ProductListing WHERE barcode = '9780241974988' Currently showing an interface error. Need to check whether a reference already exists in Shopify: SELECT * FROM websites.vw_ProductSnapshotShopify WHERE sku = '9781784162344' OR variant_barcode = '9781784162344' SELECT * FROM websites.vw_ProductSnapshotShopify WHERE sku = '9780241974988' OR variant_barcode = '9780241974988' -- no match -- Should therefore be simple to get relisted by resetting the status and removing the last error: -- You can use the following sproc to do this, but use with the greatest of caution: EXEC websites.traxs_ProductInterface_ForceRelist_USE_WITH_CAUTION @site_no = ?, @product = ?